This is an old revision of the document!
Governor's Telehealth Coverage Executive Order: https://www.mass.gov/doc/march-15-2020-telehealth-order?fbclid=IwAR0earqd9cWYMYYZCC5hrBhLEP_Shk7p5uLqDsoOQtjiyckrMHykz8AuU8U (PDF)
Crucial text from the Order:
NOW, THEREFORE, I hereby order the following:
[Payers] are hereby required to allow all in-network providers to deliver clinically approrpriate, medically necessary covered service to members via telehealth. […]
[Insurers] shall not impose any specific requiresents on the technologies used to deliver telehealth services (including any limitations on audio-only or live video technologies.)
The GIC and all Carriers shall ensure that rates of payment to in-network providers for services delivered via telehealth are not lower than the rates of payment established by the Carrier for services delivered via traditional (i.e., in-person) methods, and shall notify providers of any instructions necessary to facilitate billing for such telehealth services.
BCBSMA - Blue Cross Blue Shield of MA